Shipping policy
Thank you for shopping with Whitedreamz. We aim to provide a smooth and reliable delivery experience for all our customers across India.
Order Processing Time
All orders are processed within 1–3 business days after order confirmation, excluding Sundays and public holidays.
Once your order is shipped, you will receive a confirmation message/email with tracking details.
Shipping Coverage
We currently ship across India only.
Shipping Charges
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Standard Shipping: Free above INR 499
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Shipping charges, if any, will be calculated and displayed at checkout before payment.
Estimated Delivery Time
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Metro Cities: 3–5 business days
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Non-Metro / Remote Areas: 5–8 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Order Tracking
After your order is dispatched, tracking details will be shared via email or SMS. Tracking updates may take up to 24 hours to reflect.
Delays
While we strive to deliver on time, Whitedreamz is not responsible for delays caused by:
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Courier partner issues
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Natural events or strikes
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Incorrect or incomplete delivery address
Incorrect Address
Please ensure all shipping details are correct at checkout. Orders shipped to incorrect addresses provided by the customer cannot be guaranteed for replacement or refund.
Damaged or Missing Items
If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery with:
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Order number
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Photos/videos of the package and product
Email us at: whitedreamz2997@gmail.com
Undelivered / Returned Orders
If an order is returned due to unsuccessful delivery attempts or incorrect address, reshipping charges may apply.
Contact Us
For any shipping-related questions, reach out to us at: